POSITION DETAILSWe are seeking a School Technology Manager committed to ReNEW’s mission of providing a rigorous, college preparatory education for our students from birth to 8thThe salary range for this role is $43,000-$55,000 WHO WE AREReNEW Schools is reinventing education in New Orleans by changing the status quo with innovative ways to prepare our students for college and beyond. We are transforming the city’s lowest-performing schools by employing a whole-school turnaround model founded on the core belief that all children can learn. WHAT YOU'LL DOAt ReNEW Schools, we expect our School Technology Manager to be responsible for installing and maintaining computer hardware, software, and networks. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources. The position is part of the Operations and IT team and reports to the Chief Operations Officer. Responsibilities:1. Ensure technology is accessible and equipped with current hardware and software. Main Activities Troubleshoot hardware, software and network operating system Be familiar with all hardware and software Be familiar with network operating system Provide orientation to new users of existing technology Train staff about potential uses of existing technology Train staff about new and potential use Provide individual training and support upon request Provide recommendations about accessing information and support Maintain current and accurate inventory of technology hardware, software and resources 2. Monitor and maintain technology to ensure maximum access Main Activities Troubleshoot all technology issues Maintain log and/or list of required repairs and maintenanceMake recommendations about purchase of technology resources Research current and potential resources and services Provide network access to all staff and students Install work stations Connect and set up hardware Load all required software Provide network accounts and passwords as required Monitor security of all technology Install and maintain Foolproof and passwords Input and maintain IP addresses Advise staff of security breach and/or change in password or security status Ensure installation of lock out programs Identify and prepare hardware for disposal when appropriate Ensure hardware is stripped and secured before disposal 3. Perform other related duties as required during working hours WHAT YOU BRINGIn addition to the expectations listed above, you will bring the following to our schools and students:Knowledge The technician must have proficient knowledge in the following areas: Computer hardware and software systems and programs Computer networks, network administration and network installation Computer troubleshooting Computer viruses and security E-mail and internet programs an understanding of the southern economic, cultural and political environment Skills The technician must demonstrate the following skills: Ability to install and administer computer hardware, software and networks Team building skills Analytical and problem solving skills Decision making skills Effective verbal, presentation and listening communications skills Effective written communications skills Computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level Stress management skills Time management skills Personal Attributes The technician must demonstrate the following personal attributes: Be honest and trustworthy Be respectful Possess cultural awareness and sensitivity Be flexible Demonstrate sound work ethics RequirementsProven experience as IT Technician or relevant positionExcellent diagnostic and problem solving skillsExcellent communication abilityOutstanding organizational and time-management skillsIn depth understanding of diverse computer systems and networksGood knowledge of internet security and data privacy principlesDegree in Computer Science, engineering or relevant fieldCertification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Physical Requirements: While performing the duties of this job, the employee may be required to sit, walk, stand, talk, and hear. Light lifting may be required. FLSA Classification: WHAT WE OFFERAt ReNEW, we believe our people are the key to our students’ success. We support our staff with a competitive compensation and benefits package, including a comprehensive benefits plan that covers the majority of the employee premium for the two medical plans offered. Other benefits include dental and vision plans, disability, life insurance, generous vacation time, professional development, and a 401k plan with 4% employer matching. LEARN MORE What are the benefits of working at ReNEW?ReNEW Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
