About InspireNOLA

As the highest performing open-admission charter network in the city of New Orleans, InspireNOLA is working to inspire and transform an educational movement where students can develop the academic and personal skills necessary to be prepared for college, their community and the world. InspireNOLA currently operates seven public charter schools and educates over 5,500 students, the majority of whom are African American and qualify for free or reduced lunch. With a focus on providing outstanding instruction and differentiated support to meet the needs of all students, InspireNOLA is achieving outstanding results and is a model for excellence within the education community. The work of our team makes a profound and enduring contribution to the revitalization of New Orleans.

Position Summary

The Benefits Specialist is responsible for administrating and supporting employee benefit programs, ensuring accurate enrollment, compliance with applicable laws and regulations, and high-quality customer service. This role serves as a key resource for employees by providing guidance on benefit options, resolving issues, and supporting open enrollment and ongoing benefits administration. In addition, they will serve as the liaison between InspireNOLA employees and vendors as it pertains to matters related to the benefits program. The specialist also ensures that InspireNOLA is compliant with all federal, state and local benefit regulations, and maintains accurate records for all InspireNOLA employees. Lastly, the benefits specialists work to support the various initiatives led by the Human Resources team and the larger InspireNOLA family.

Essential Job Duties & Responsibilities

Compliance & Reporting

· Ensure benefits programs comply with federal, state, and local regulations (e.g., ACA, ERISA, COBRA, HIPAA, FMLA).

· Support audits, reporting, and required filings related to employee benefits.

· Maintain documentation and procedures for benefits administration.

· Monitor benefits eligibility and enrollment accuracy.

Employee Support & Communication

· Serve as a primary point of contact for employee benefits questions and issue resolution.

· Educate employees on benefit plans, eligibility, enrollment processes, and deadlines.

· Support employees during life events (new hires, qualifying events, leaves, retirement).

· Develop and distribute benefits communications, guides, and resources.

Open Enrollment & Program Support

· Coordinate open enrollment activities, including system setup, communications, and employee support.

· Collaborate with SHRM to work with benefits brokers, carriers, and vendors to resolve issues and improve service delivery.

· Assist with benefits benchmarking, plan changes, and vendor evaluations.

· Support implementation of new benefits programs or system enhancements.

Manages employee benefits and medical leave administration

· Administers InspireNOLA’s employee benefits programs, including medical, dental, vision, STD/LTD, life insurance, AD&D, Flexible Spending and Dependent Care Account, and state retirement systems

· Processes enrollments and terminations for all insurance carriers

· Processes medical leave requests for FMLA, maternity, short-term, long-term disability cases

· Manage Paid Time Off (PTO) tracking in collaboration with Payroll Department

· Processes tuition reimbursement applications and manages reimbursement process

Compensation & Benefits

Salary for this position is competitive and depends on prior experience. A comprehensive benefits package, including medical, dental, and vision coverage, as well as employer retirement contribution, is included.

InspireNOLA is an equal opportunity employer and an organization that values diversity. We do not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. People from all backgrounds are strongly encouraged to apply.

Position Qualifications & Competencies

· Bachelor’s degree from an accredited college or university is highly preferred.

· Outstanding organizational skills, with extraordinary attention to detail.

· Ability to be flexible and entrepreneurial in a fast-paced environment under tight deadlines with multiple priorities.

· Two or more years of prior experience working in a human resources or employee relations field.

· Maintains strong attention to detail and high work standards in support of accurate, flawless delivery for the staff members supported by the Human Resources team.

· Enjoys being part of a team and consistently operates with a customer-service oriented mindset.

· Demonstrates a consistent ability to work efficiently, and can effectively organize, plan, and prioritize tasks (daily/weekly/long-term).

· Proficiency managing data accurately within a large human resources system. Experience with ADP highly preferred.

· Experience with Louisiana state retirement systems is highly preferred.

· Proficiency in Microsoft Excel, PowerPoint, Word and Outlook is required.