Talent Services Generalist

The Willow School, a high-achieving, A-rated K-12 school, offers a unique program that inspires imagination and intellectual curiosity. Willow’s rigorous academic program engages students and challenges them to think critically, analytically, and creatively. Willow offers a renowned arts-integrated academic program at its three Uptown campuses and an athletic program that is an integral part of student life. The Willow School works purposefully to instill its Core Values of Kindness, Respect, Responsibility, and Hard Work. 

Summary: The Talent Services Generalist supports the execution of the organization’s human capital strategy by managing day-to-day human resources functions, including recruitment support, payroll and benefits administration, onboarding, employee experience, performance management, and compliance. This role ensures effective and efficient HR operations that contribute to attracting, developing, and retaining high-quality staff while maintaining compliance with applicable laws and organizational policies.

Essential Duties and Responsibilities: 

Strategic Support

• Supports the implementation of human capital strategies and initiatives aligned with organizational goals

• Partners with school leaders and teams to address staffing and HR needs

• Contributes to continuous improvement of HR systems and processes; and

• Supports a culture of excellence, accountability, and continuous improvement across all talent functions

Talent Acquisition & Staffing

• Leads full-cycle recruitment strategies to attract diverse, high-performing educators and staff

• Builds partnerships with universities, certification programs, and community organizations

• Oversees staffing projections, workforce planning, and hiring timelines

• Ensures equitable hiring practices and compliance with employment laws

• Facilitates recruitment processes, including job postings, interview scheduling, and candidate communication

• Supports onboarding logistics, including pre-employment documentation and new hire setup

• Maintains applicant tracking systems and hiring records; and 

• Assists in ensuring equitable and compliant hiring practices

Payroll & Benefits Administration

• Supports payroll processing by maintaining accurate employee records and ensuring timely submission of personnel actions

• Assists employees with benefits enrollment, changes, and general benefits-related inquiries

• Coordinates benefits orientation for new employees and communicates benefits information throughout the year; and 

• Ensures the accuracy and confidentiality of payroll and benefits records in compliance with organizational policies and legal requirements.

Employee Experience, Retention, & Culture

• Coordinates onboarding processes to ensure a smooth and welcoming new hire experience

• Maintains employee personnel files and ensure documentation is complete and compliant

• Serves as a point of contact for employee questions and support needs; and

• Supports initiatives that enhance employee engagement, satisfaction, and retention

Performance Management & Development

• Supports administration of performance evaluation processes

• Tracks completion of evaluations and follows up with leaders as needed

• Assists with professional development coordination and training logistics; and 

• Supports talent development initiatives and leadership pipeline efforts

HR Operations & Compliance

• Ensures compliance with federal, state, and local employment laws and organizational policies

• Maintains employee records, certifications, and licensure documentation

• Supports HR reporting, data tracking, and audits

• Assists with employee relations matters, including documentation and follow-up

• Maintains confidentiality regarding personal information and educational records

• Maintains HRIS systems and ensures accurate employee data; and

• Performs other duties as required by the principal or his/her designee

Qualifications, Education and Work Experience:

Required:

• Bachelor’s degree in Human Resources, Business Administration, Education, or related field

• 3–5 years of HR or related experience 

• Experience in managing payroll, benefits, and HR operations

• Knowledge of employment laws and HR best practices; and 

• Ability to manage multiple priorities in a fast-paced environment

Preferred:

• Experience in K–12 education, preferably in charter schools or public districts

• HR certification (SHRM-SCP, SPHR, etc.)

• Experience with HRIS, payroll platforms, and benefits administration systems

Must have the capacity to meet the complex mental, emotional and physical demands of the job which include the ability to effectively:

• Communicate through excellent verbal and written skills

• Work under pressure and meet deadlines, while maintaining a positive attitude

• Work independently to carry out assignments and complete them within parameters of instructions given, prescribed routines, and standard accepted practices

• Adapt or modify selective techniques and strategies to fit the situation

• Analyze and evaluate complex situations

• Manage crisis situations; and 

• Participate in occasional evening or weekend activities related to student exhibitions, family events, or school programs

Performance Evaluation

Employees are evaluated via the appropriate Louisiana Department of Education evaluation instrument or as required for certification renewal

Compensation

• The Willow School offers a competitive salary commensurate with experience and qualifications

• A generous benefits package which includes health insurance and TRSL

• Opportunities for professional development, growth, and career advancement 

Equal Opportunity Statement
The Willow School is committed to providing equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.

How to Apply:
Interested candidates should complete the form and submit the following materials to https://forms.gle/aDd8hRBKQuJyZzX76 by July 17, 2026.

• Resume

• Cover letter